Thursday, September 1210:30 am - 11:15 am
It is no surprise that organizational change is complex and multifaceted; recent HCI analysis shows more than 80% of professionals agree their organizations are in a constant state of change, but only 29% report major change initiatives are well-received by their workforce. Unsuccessful change attempts may result in confused, overwhelmed, and stressed employees who are looking for a way out of your organization.
HR must guide people through change in a way that supports business strategy and application while engaging key stakeholders. This manifests in three distinct roles discovered through HCI research: The Architect, Broadcaster, and Coach. Leveraging these positions helps set organizations up for successful change, helps manage resistance, and keep people engaged along the way.
In this interactive session, you will learn:
- What drives change in organizations – and why it’s so difficult
- How and why change must be aligned with business strategy
- The core capabilities of an Architect, Broadcaster, and Coach
- How to determine what role you should play in change management, and what steps to take next