Thursday, September 12

10:55 am - 11:45 am

HCI believes onboarding is THE critical connection point between the candidate and employee experience. Onboarding programs can foster a sense of belonging, enhance engagement, and enable new hires to quickly and easily become proficient in their roles by developing the knowledge, skills, attitudes, and behaviors needed in an organization. For too long however, onboarding has been an ignored or inconsistent talent management practice. Recent HCI research found that 76% of HR professionals report that onboarding has been underutilized. 

This session will share findings from original HCI research to help practitioners address challenges in developing and executing onboarding programs. We share practices for building inclusion and belonging with your new hires and your existing culture. You will interact with your peers to hear how they are using blended learning approaches for onboarding. 

In this research-based session, you will: 

  • Discover new ways to onboard and welcome new employees  
  • Build an onboarding roadmap for business-critical positions that includes the 3P’s-people, performance, and paperwork
  • Explore how to balance individuality and diversity with your organization’s socialization process

Jenna N. Filipkowski, Ph.D.

Vice President of Research and Development
Human Capital Institute (HCI)

About Jenna N. Filipkowski, Ph.D.

Jenna N. Filipkowski, Ph.D. is the Vice President of Research and Development at the Human Capital Institute (HCI) and she lives to make work better for everyone. With her research, Jenna is responsible for providing rigorous, insightful analysis and actionable reporting that helps business and human resources decision-makers drive results.

Previously, she spent several years as a talent assessment consultant and research scientist. She received her M.S. and Ph.D. in Industrial-Organizational Psychology from Wright State University and her B.S. degree from Ursinus College. Jenna completed an International Coach Federation (ICF) Accredited Coach Training Program at the University of Texas, Dallas and obtained her ACC credential from the ICF.

Over the past six years at HCI, she has authored over 45 research papers on a variety of talent management topics such as coaching, leadership development, talent acquisition, and employee engagement. She has presented her work at numerous professional conferences, magazines, and academic publications. Jenna is a member of the American Psychological Association and the Society for Industrial/Organizational Psychology. Jenna lives in the greater NYC area with her husband, son, and dog named Lolly.

MaryFran Heinsch

Research Analyst
Human Capital Institute (HCI)

About MaryFran Heinsch

MaryFran Heinsch is a Research Analyst at Human Capital Institute. She brings a background in quantitative and qualitative methods in the Social Sciences to her role in providing research and analytical support at HCI. Prior to her current role, MaryFran has worked in non-profit, research, and higher education. She received her B.S. degree from Loyola University of Chicago and her M.A. in Anthropology from the University of Chicago.